Virtual Nurse Emmy
Communicate with Us more Modernly and without Waiting
Introducing Virtual Nurse Emmy – your direct and convenient access to our clinic right from your home. Forget waiting on the phone. With Emmy, you can handle everything quickly, securely, and at your convenience.
Benefits for You
- No more waiting in the waiting room Many things, like requesting a prescription or consulting results, can be handled from home, so you don’t have to unnecessarily go to the clinic and wait for a queue number.
- No more endless calling. Instead of lengthy dialing of the clinic number, you simply send your request online and calmly wait for a response.
- Send a request anytime The answer will arrive during working hours. With Emmy, you can write to the clinic even in the evening or on weekends. AMEDIKA clinic strives to process all requests as soon as possible during the next office hours.
- Assurance that the message won’t get lost Unlike email, which can end up in spam, your message securely reaches the clinic’s system directly through Emmy.
- Better and faster examination You can describe your problem to the doctor in advance and send them the results. This way, they will be better prepared for you, and you will spend less time in the clinic.
Get Started in 4 Simple Steps
- Visit our Emmy page
Click on the link emmy.sk/amedika or scan the QR code with your mobile. - Register in a minute
Creating an account is quick and secure. You will only need basic information. - Write what you need
Do you want medication, need to make an appointment, or just consult? - And we’ll take care of the rest
We will process your request during office hours and let you know.
Most Frequent Patient Questions
Can I use it even if I’m not tech-savvy?
Absolutely yes. Emmy is designed to be as intuitive as possible. If you know how to send an email or use social media, you’ll have no problem working with Emmy.
What if I don’t have internet or a smartphone?
In such an exceptional case, you can contact us by phone. A great option is also to ask a family member (children, grandchildren) to handle your request through Emmy for you – it’s quick and convenient for everyone.
Is it really better than calling?
Yes, for both sides. You gain the certainty that your request has been delivered and you don’t have to call repeatedly. We in the clinic, on the other hand, gain more time for uninterrupted work, thanks to which we can dedicate ourselves more fully and focusedly to you during your personal visit.
Important: when not to Use Emmy
The virtual nurse serves exclusively for handling routine and non-urgent requests.
In case of sudden health deterioration, injury, or a life-threatening situation, your only correct choice is to immediately call the emergency service at 155.